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Delivery Information

SHIPPING POLICY:

Cannareup store also known as High Supplies provides free discreet next business day shipping throughout USA for any orders over $200. Orders under $200 will be charged a $35 delivery fee.

DELIVERY RESTRICTIONS:

WE CANNOT DELIVER TO

P.O. BOXES

FEDERAL GOVERNMENT FACILITIES

MILITARY BASES

COLLEGE CAMPUSES!

DELIVERY TO RURAL OR REMOTE AREAS:

While we do pride ourselves for being one of the only online collectives that serves all of Oregon and most states within USA with overnight shipping. Rural or remote areas do have a chance of taking a day longer due to shipping routes to the locations of these areas, or unforeseeable events such as weather, traffic, road closures, etc.  We ask that you please take this into consideration if you do reside in a remote area.  

DELIVERY ACCESS:

To insure next business day delivery is to place the order before 3 P.M. Please include any important details or information to gain access to your residence if you live in a gated community or apartment complex, otherwise we will not be able to guarantee on time delivery. While patients/ Clients don't need to be present to sign for delivery, they MUST be a recipient at the address delivered via our terms and collective agreement for pickup. If not available at time of delivery, packages will be left in a secure location that is not visible from the street or taken back to courier office. All orders are given automatic email notifications that will include tracking number and will notify you when your order is shipped and when it's been delivered ( This simply means that as soon as your order is placed, you will receive an invoice from us and you get to pay for the products for them to be shipped except otherwise . If you'd like to request signature for your package, please let us know directly through our costumer support team are costumer support@cannareupstore.com.

ORDER DEADLINE FOR NEXT DAY DELIVERY:

Orders submitted and paid before 3 PM on a business day will arrive by the next business day depending on location for orders within the USA while orders from abroad may take 3 days or more to be delivered depending on precise location. Orders submitted and paid after 3PM Friday or anytime on Saturday and Sunday will be sent on same day to be delivered on Monday for orders within the USA while orders from abroad may take days to be delivered depending on location. Delivery times can vary, but usually orders will arrive between 8 AM to END OF DAY based on their location (rural or remote areas do have a chance of taking a day longer due to shipping routes to the locations of these areas). You will be given a tracking code and receive email notifications on your shipping statuses.

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RETURN POLICY:

Because we want to insure the highest quality medication we cannot accept returns and all donations are final. If for some reason you are dissatisfied with the service or quality of medicine you received, please contact us so that we can help address any concerns.


FREQUENTLY ASKED QUESTIONS


How do I become a member?

Becoming a member is free and easy. All you need is to be over the age of 19 and you can become a member to enjoy all the amazing products we offer. Over 19? Become a member here  MY ACCOUNT

Which Shipping Courier Do You Guys Use For Delivery

We deliver our clients orders safely and securely using the best ways available as we understand the need for discreetness given some of our products are not legal nationwide and worldwide. We deliver using the Discrete mailing services of Shipping24tm which ensures that parcels are free from scans and checks. This gives us a competitive advantage over most competitors as there is rarely mass availability of such couriers. Shipping24tm.com offers safe and secured delivery at the best prices possible.


How can I order?

Sign up for a free account or sign in if you already created an account with us then place your order online by adding to your cart selected items you desire. click  MY ACCOUNT  to create an account with us or sign in to existing account. Alternatively, you can send us an email or talk to us on live chat. Our live chat is 24/7/365 and we will be happy to help you fulfill your order.

Who is eligible to purchase on your site?

Only clients over the age of 19 are able to purchase medical marijuana through our site. There are absolutely no exceptions to this rule.

How can I trust you?

While there are a number of scammers on the internet who claim to sell legal weed, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst medical patients and strongly support the use of medical marijuana. We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for whatsoever the reasons may be and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access on our site to people around the world at any time.

What reasons would I need medical marijuana for?

Medical marijuana can help with a growing number of problems. Below is a list of potential uses:

  • Multiple Sclerosis
  • Spinal Cord Injury/Disease
  • Cancer
  • HIV/AIDS
  • Severe Arthritis
  • Epilepsy
  • ADD/ADHD
  • Eating Disorders
  • Arthritis
  • Auto Accident(s)
  • Alzheimer’s Disease
  • Brain Injury
  • Chronic Pain
  • Chronic Nausea
  • Colitis
  • Crohn’s Disease
  • Kidney Failure/Dialysis
  • Fibromyalgia
  • Irritable Bowl Syndrome
  • Migraines
  • Muscular Dystrophy
  • Muscle Spasms
  • Parkinson’s Disease
  • Sleep Disorders
  • Anxiety
  • Post Traumatic Stress Disorder
  • Hepatitis C
  • Gastrointestinal Disorders
  • Back &Neck Problems
  • Sexual Dysfunction                                                                                                  
  •  How do you package my shipment?                                         We understand that most clients lay emphasis on discretion. So, we use generic prepaid Shipping24tm's Xpress envelopes to package items. We then vacuum seal and bubble wrap the contents for maximum discretion, protection and to seal in the freshness after which it is delivered in small boxes like any other package. There is nothing written on the outside of the envelope that would advertise that you are receiving medical marijuana so you have no worries about nosy neighbors as they will see it is nothing other than a regular package from the post office.

My tracking number does not work. Help!

We will email you your tracking number before its been

scanned in at the Shipping24tm.com courier office. Until it has been scanned in,

your tracking number will not be trackable on the courier

website. Please wait till the end of day and your tracking

number should appear correctly. If it does not, please email 

and we will look into it.


Am I allowed to pick up my order?

Yes. You can directly pick up your order from us at anytime.

But because we are currently working on expansion

 and renovations, it will be more convenient for clients to place
orders online with our online store. Orders will be placed

online and processed for delivery to various locations by 

our able costumer service delivery department.

Can I place larger orders than those listed on your site?

Yes. If you desire a larger quantity than what we have listed?

you may want to consider placing multiple orders by clicking

add to cart and then proceeding to checkpoint.

Can I place larger orders than those listed on

your site?

Yes. If you desire a larger quantity than what we have listed?

you may want to consider placing multiple orders by clicking

add to cart and then proceeding to checkpoint.

What happens if I don’t get my package?

If you do not get your package 2 days after the expected
arrival date, let us know and we will file a trace with our 
shipping courier.If a trace is filed, investigations will be
conducted to recover parcel (which can take 5 business
days to complete). If it is recovered, it will be shipped
to you as soon as possible.
If it is deemed “Missing” or lost in transit, which is rarely
the case with our shipping courier, we will send you a 1x
replacement package of up to 70% of the value of your
initial  package free of charge. We do not offer postage 
refunds if your order arrives late due to postal issues.
Shipping24tm says ||successfully delivered|| but I have not received my order.

Here are 2 likely scenarios:

a) The postal agent puts it in the wrong mailbox, or

b) Agent is yet to deliver parcel as they usually scan in all

the packages saying they were “successfully delivered” then

spend a day or two doing the deliveries.

If you do not get your package 2 days after the expected

delivery date, let us know and we will file a trace with Shipping24tm

our trusted shipping partners  for recovery

or replacement of your lost package. This normally takes 2-3

business days to complete.

"The investigations will involve contacting the addressee to

confirm delivery, or to better understand how they receive

their mail and, as applicable, if they checked:

1) With the front desk security or mail room at the receiving

address to see if someone else accepted the item on their

behalf.

2) Their Community Mail Box for the item or parcel

compartment key.

3) Around their property to see if the item was

left in a safe location or in a mailbox attached to their home.

In rare cases, a delivery scan is entered into our system before

the item is delivered. If you become aware that the addressee

has received the item before we contact you, simply reply to

this e-mail info@cannareup.com or

costumer.support@cannareupstore.com indicating the item has been

received.

My package is going to the wrong destination

If on tracking your package on the shipping24tm.com courier website

and it looks like it’s headed to the wrong destination,, it’s most

likely due to be man made error at courier service center.

This errors occur occasionally as employees have to manually

enter postal codes and other information to the system and if

they are off by a digit/letter, it causes a routing error.

Do you ship Medical Marijuana outside of USA?

Yes. We Ship to countries out of USA.